Losing important files from an external hard drive can be stressful and disruptive. Many users often ask, “how do I recover files from external hard drive” after accidental deletions, formatting errors, or system failures. Knowing how to recover files from external hard drive safely ensures you can restore your data without risking permanent loss. This guide provides step-by-step solutions, explores free methods, system tools, software-based recovery, and professional services, and helps you understand best practices for successful external hard drive file recovery.
Hello Apple Support Communities! I have a Western Digital 320GB external hard drive and it currently has 0 bytes available. This has prevented me from even viewing the hard drive on my finder window. I can only see it in disk utility. I have tried repairing the disk and verifying it but neither has worked in letting me view my files. I use the hard drive for movies and now i can’t see them! Can anyone recommend free data recovery software so i can delete a few files so that i can view my hard drive? Thank you!—help plz from apple store
Common Causes of External Hard Drive Data Loss
External hard drives are convenient for storing large amounts of data, but they are prone to issues that can result in lost files. Recognizing these causes helps prevent mistakes and guides effective recovery.
Accidental Deletion
One of the most common causes of data loss is accidental deletion. Users may delete files intentionally or unintentionally, thinking they are unnecessary.
Formatting Errors
Formatting an external hard drive, whether intentional or by mistake, erases file structures. Even if the data isn’t physically gone, the system cannot access it normally.
Physical Damage
Physical damage, such as drops, water exposure, or mechanical failures, can make a drive unreadable. In such cases, professional recovery may be the only option.
Virus or Malware
Malware can corrupt or encrypt files, rendering them inaccessible. Running antivirus scans and avoiding suspicious downloads reduces this risk.
System Errors and Power Failures
Sudden shutdowns, faulty connections, or interrupted transfers can cause incomplete writes and corrupt files, leading to data loss.
Free Methods to Recover Files from External Hard Drive
Before turning to paid software or professional services, several free methods can help recover lost data.
1. Recover from Trash or Recycle Bin
Most accidental deletions can be reversed via system trash folders.
Step-by-step instructions:
- Connect your external hard drive to your computer.
- Open the Recycle Bin (Windows) or Trash (Mac).
- Locate deleted files and click Restore.
Usage tips:
- Check immediately after deletion for higher success.
- Avoid using the drive until recovery is complete.
Precautions:
⚠️Warning: Emptying the trash or formatting the drive will make this method ineffective.
2. Recover from Photos or Files App
For media files, macOS and Windows include tools to recover recently deleted files.
Step-by-step instructions:
- Open the Photos or Files app.
- Navigate to the Recently Deleted folder.
- Select files and click Recover.
Usage tips:
- Only applicable if files were synced or backed up.
- Works best for recent deletions within a 30–60 day period.
Precautions:
⚠️Warning: Do not save new media to the drive, as it may overwrite recoverable files.
3. Use Data Recovery Software
Software solutions are often the most effective method for recovering files from external hard drives.
Step-by-step instructions:
- Download and install Drecov on your computer.
- Connect the external hard drive and choose it as the scan target.
- Preview the recoverable files and select those you want to restore.
- Click Recover and save the files to a different drive.
Usage tips:
- Stop using the external drive immediately after data loss.
- Use the preview function to verify files before recovery.
Precautions:
⚠️Warning: Installing recovery software on the same drive can overwrite lost files.
4. Use Built-in System Recovery Tools
Operating systems provide features to recover deleted or previous versions of files.
Windows:
- Right-click the drive → Properties → Previous Versions → Restore.
Mac:
- Use Time Machine to restore deleted or older files.
Usage tips:
- Regular backups increase the chance of successful recovery.
Precautions:
⚠️Warning: Recovery may be incomplete if backups are outdated or corrupted.
5. Professional Data Recovery Services
If your external hard drive is physically damaged or software recovery fails, professional services are the safest option.
Step-by-step instructions:
- Search for “external hard drive file recovery near me” or “external hard drive data recovery near me.”
- Choose a trusted service with good reviews.
- Send the drive for evaluation and recovery.
Usage tips:
- Confirm success rates and pricing before sending the drive.
- Ask about data confidentiality if files are sensitive.
Precautions:
⚠️Warning: DIY attempts on physically damaged drives may worsen data loss.
Step-by-Step Guide Using Drecov for External Hard Drive Recovery
For reliable recovery, Drecov provides a simple, fast, and effective method.
Download Drecov- Connect & Scan – Plug in your external drive and start a scan.

2. Preview & Select – Review recoverable files and choose what to restore.

3. Recover & Save – Recover files safely to a separate drive or folder.

Tips for Success:
- Avoid saving recovered files to the same drive.
- Allow full scans for large or severely corrupted drives.
- Preview files to confirm they are recoverable.
Comparing Recovery Methods
| Method | Pros | Cons | Best Use Case |
|---|---|---|---|
| Trash/Recycle Bin | Free, easy | Only recent deletions | Quick recovery |
| Photos/Files App | Free, fast | Limited to media | Recover deleted photos/videos |
| Drecov Software | High success, previews files | Needs installation | Deleted, formatted, or corrupted files |
| System Tools | Free, built-in | Only with backups | Restore older files |
| Professional Services | Works with physical damage | Costly, slower | Severely damaged drives |
Recommendation: For most users, software-based recovery with Drecov provides the best balance of cost, speed, and reliability.
Prevention Tips
- Regularly back up your external hard drive.
- Avoid abrupt ejections or unsafe removal.
- Install antivirus software to prevent malware infections.
- Organize files to reduce accidental deletion.
FAQs
Q1: How can I find external hard drive file recovery near me?
Search online for local service providers or check tech forums for trusted recommendations.
Q2: How do I recover files from external hard drive safely?
Use software like Drecov, built-in system tools, or check trash/recently deleted folders.
Q3: How can I recover my files from external hard drive after formatting?
Use software-based recovery tools such as Drecov, which can scan and restore formatted drives.
Q4: Is it possible to recover files from external hard drive myself?
Yes, using free methods, system recovery tools, or software like Drecov. Avoid overwriting files for the best success.
Q5: How long does external hard drive file recovery take?
It depends on the size, damage, and recovery method. Software scans can take minutes to hours; professional services may take longer.
Conclusion
Recovering lost data from an external hard drive is possible with careful planning and the right approach. By using free methods, system-level recovery tools, or professional services, users can restore deleted or formatted files effectively. For most cases, Drecov offers a fast, reliable solution—simply scan, preview, and recover your files. Acting quickly and avoiding overwriting ensures you can successfully recover files from external hard drive without permanent data loss.









