Technical Director

15 Years
Experts

Experience & Education
Bachelor of Engineering (B.Eng.) in Electronic and Information Engineering from The Hong Kong Polytechnic University (PolyU).
Certified as an international digital forensics expert with the ACE (AccessData Certified Examiner) credential.

Experience
My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.
I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.
Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education
The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life
I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.
In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.
I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.

Experience
My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.
I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.
Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education
The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life
I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.
In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.
I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.




All Articles
Learn microsoft email recovery methods to restore access, reset passwords, and manage your microsoft account recovery email safely.
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This guide explains icloud email recovery, including how to restore deleted emails, perform icloud email password recovery, and change iCloud recovery email to regain secure account access.
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Learn how to restore lost Hotmail emails, recover deleted messages, reset passwords, and update your recovery email to secure your account.
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This guide explains how to recover lost Yahoo accounts, perform yahoo email password recovery, reset passwords without recovery email, and restore access using safe recovery methods.
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This guide explains email recovery for outlook, restoring deleted messages, troubleshooting sync issues, and updating recovery email outlook to secure access.
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This guide explains how to recover lost Gmail messages using gmail recovery email, search tools, and account recovery methods to restore missing emails and regain access securely.
Alan Chan
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Understanding Data Recovery on Windows Systems Why Data Recovery Is Important for Windows Users Modern computers store enormous amounts of data, from personal documents and photos to business files and system information. However, data loss can occur unexpectedly due to accidental deletion, hardware failure, formatting errors, malware attacks, or system crashes. When this happens, reliable
Alan Chan
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Learn how to perform Windows file recovery with step-by-step methods, including Recycle Bin, File History, Previous Versions, backups, cloud storage, and professional tools like Pandaoffice Drecov.
Alan Chan
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This guide explains how to create and use a Windows 10 recovery disk, including built-in tools, installation media, troubleshooting methods, and data recovery tips to repair boot failures safely.
Alan Chan
March 7, 2026
This guide explains how to remove a recovery email from Gmail, including step-by-step instructions to update account security settings and safely delete or change recovery email information.
Alan Chan
March 7, 2026



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