Technical Director

Alan Chan-Senior Data Recovery & Storage Expert

15 Years

Experts

Experience & Education

Bachelor of Engineering (B.Eng.) in Electronic and Information Engineering from The Hong Kong Polytechnic University (PolyU).
Certified as an international digital forensics expert with the ACE (AccessData Certified Examiner) credential.

Experience

My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.

I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.

Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education

The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life

I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.

In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.

I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.

Experience

My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.

I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.

Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education

The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life

I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.

In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.

I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.

Popular Posts

How to Check SSD for Bad Sectors: Complete Guide

This guide explains how to check SSD for bad sectors, monitor drive health, identify damaged blocks, and recover crucial files safely with Pandaoffice Drecov.

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Data Recovery: How to Recover Data from a Crashed Computer

This guide explains crashed computer recovery, including boot issues, damaged drives, SSD/RAID recovery, and safe data recovery using Pandaoffice Drecov.

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Understanding RAM: What is a Random Access Memory (RAM)?

Discover how to resolve CRC errors, understand their causes, and apply proven recovery methods to restore corrupted or inaccessible data using Pandaoffice Drecov.

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How to Recover Media Files: Complete Guide to Restore Deleted Media Files Safely

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Complete Guide to Toshiba Hard Disk Data Recovery

This guide explains Toshiba hard disk data recovery using proven methods, including software tools and system features. Recover deleted, formatted, or inaccessible files step by step.

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How to Increase Hard Drive Speed: Complete Guide to Boost Performance

This guide explains how to increase hard drive speed through cleanup, defragmentation, BIOS settings, and external storage optimization to boost computer performance.

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How to Create a Recovery Drive for Another Computer: Complete Guide

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March 17, 2026

Forensic Computer Recovery: Complete Guide to Computer Forensics Data Recovery

Learn computer forensic recovery techniques, including cyber attack response, encrypted drives, and secure data recovery using Pandaoffice Drecov.

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How to Fix When Your Computer Is Asking for BitLocker Recovery Key

This guide shows solutions for a computer stuck on BitLocker recovery, troubleshooting repeated prompts, TPM issues, and safely recovering files using Pandaoffice Drecov.

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Understanding CRC Errors and How to Fix Them

This guide explains what is a CRC error, common causes, and effective solutions for CRC errors, including safe data recovery using Pandaoffice Drecov.

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