Technical Director

15 Years
Experts

Experience & Education
Bachelor of Engineering (B.Eng.) in Electronic and Information Engineering from The Hong Kong Polytechnic University (PolyU).
Certified as an international digital forensics expert with the ACE (AccessData Certified Examiner) credential.

Experience
My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.
I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.
Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education
The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life
I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.
In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.
I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.

Experience
My journey began at a high-end computer repair workshop in the Golden Computer Centre, Sham Shui Po. It was a time when hard drive failures were rampant, and I personally handled tens of thousands of Seagate and Western Digital drives with damaged read/write heads or corrupted firmware.
I later joined a renowned data recovery laboratory in Hong Kong as a senior engineer, specializing in logical-layer fault analysis and file system reconstruction for NTFS, HFS+, and APFS.
Currently, I serve as Technical Director at PandaOffice, where I led the optimization of the underlying scanning algorithms for Drecov software. These improvements significantly boosted recovery success rates, particularly for cases involving Seagate hard drive partition table loss and formatted data recovery.

Education
The Hong Kong Polytechnic University (PolyU) – B.Eng. in Electronic and Information Engineering.

Life
I am a passionate film photography enthusiast, drawn to the tangible nature of capturing images on physical media. This fascination with preserving memories in a physical form has naturally shaped my professional sensitivity toward safeguarding digital data in today’s tech-driven world.
In my free time, I enjoy hiking the MacLehose Trail. I often draw parallels between data recovery and trekking—both require immense patience and careful navigation to reach the goal.
I also love disassembling electronic devices and frequently share videos of vintage storage equipment teardown on social media, helping others understand hardware maintenance and the inner workings of technology.




All Articles
Learn how to choose and use micro SD cards for Steam Deck and Steam Deck OLED. Maximize storage, optimize performance, and recover files with Pandaoffice Drecov.
Alan Chan
March 28, 2026
Understanding Black Screen Problems on Startup What Causes a Black Screen on Boot? A black screen during startup is one of the most frustrating issues users can encounter. Unlike typical system errors, it often provides no message or clue, leaving users unsure whether the problem is hardware- or software-related. In some cases, the screen may
Alan Chan
March 28, 2026
Learn how to recover data from CFexpress cards, including type B, using safe methods with compatible readers and Pandaoffice Drecov for photos, videos, and documents.
Alan Chan
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Understanding AI Photo Recovery Technology How AI Improves Photo Recovery Accuracy The concept of an AI photo recovery tool has evolved from traditional file retrieval to intelligent reconstruction and enhancement. Instead of only scanning storage sectors, AI-powered systems analyze image patterns, metadata, and pixel structures to improve recovery success rates. AI can assist in two
Alan Chan
March 27, 2026
This guide explains google account recovery, covering causes, step-by-step solutions, and tips using accounts google com recovery to restore access safely and efficiently
Alan Chan
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Learn how to resolve Chrome download failures using cache clearing, extensions, network fixes, and google chrome os recovery for reliable file downloads.
Alan Chan
March 27, 2026
Learn how to perform broken phone data recovery, retrieve photos, messages, and files using software, USB, SD cards, and PandaOffice Drecov safely and efficiently.
Alan Chan
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Learn how to perform yahoo email account recovery, restore deleted emails, and regain access using official methods, backups, and PandaOffice Drecov safely.
Alan Chan
March 27, 2026
This guide covers common PowerPoint errors, including file cannot be opened, cannot save, and file type issues, with step-by-step fixes and recovery methods.
Alan Chan
March 26, 2026
Learn how to recover previous versions of PowerPoint, restore unsaved presentations, and recover deleted slides using built-in tools and effective recovery methods.
Alan Chan
March 26, 2026



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